||[Oct. 29th, 2006|06:43 pm]
Fabric store whores
|||||grossed out by the memory||]|
So, is this still a viable community or what? It doesn't seem to have many recent posts...
I certainly wish I had known about this coomunity back when I actually *worked* for Hancock's. As much as I love working in fabric stores, both for the ambience as well as the discount, I had a store manager from...well, what's worse than hell? Whatever it is, that's where she was from.
Why they keep a manager who the customers routinely complain about, I don't know. I've heard customers come up to district managers when they were in the store and point at her directly and lodge complaints, all serious and all true. Everything from rudeness, to lack of knowledge, to lying, to being just, well, not quite right in the head.
Once, a customer was asking for a fabric to lay under lace for a flower girl's dress. She wanted something that would look nice when the detachable lace overskirt was removed. This manage kept insisting *flannel* would be nice. She said all kids love flannel because it's so "slippery-dippery". Really. She said this. I heard her with my own ears. The poor customer thought she had misunderstood, and repeated that it was for a flower girl's dress, for a wedding, and it would be need to be a dressy fabric, since it would be seen. The manager then got really angry, saying that she was the expert and the customer needs to liten to her, and she doesn't give out her expert advice to just anyone, and finally ordered the customer out of the store.
I don't know if that customer ever called the corporate office, but I did. What happened? Nothing. Nothing at all.
Not long afterward, they bought the larger store next to us, and we had to move everything over there. No biggie there, but she said we were responsible for cleaning the place top to bottom before that could happen. The place was filthy, as it had been unoccupied for several years. All the broken fixtures had been left behind, and we had to carry (some of it really heavy) to the dumpsters. She insisted that the entire place be scoured with straight Clorox. I quit on the spot. That's not what I was hired to do...her stance being that I was hired to do whatever she decided. I found out from an elderly part-time lady that the manager ordered her to clean the men's bathroom. She said it was utterly disgusting, with toilets overflowing with waste, since the water had been shit off for so long and they homeless people had been staying there.
Still, I shop there, and yes, she's still the manager (but I always call ahead to be sure it's her day off when I go in)